Windows Vista and Windows Server 2008 service packs are not available for installation from Windows Update and are not offered by Automatic Updates

This article contains information to help you diagnose why Windows Vista or Windows Server 2008 service packs are not being offered to you through Windows Update or through Automatic Updates and how you can resolve this issue.

Although this article contains several methods that you can try to resolve the problem, don't be overwhelmed. We'll help you decide which method to try first and guide you through other methods if the first method does not resolve the problem. If you still have problems obtaining Windows Vista service packs after you try these methods, we'll advise you how to obtain more help.

For more information about how to obtain the latest service packs for Windows Vista and for Windows Server 2008, click the following article numbers to view the articles in the Microsoft Knowledge Base:

935791 (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack

968849 (http://support.microsoft.com/kb/968849/ ) How to obtain the latest service pack for Windows Server 2008

Notes

• This article is intended for a beginning to intermediate computer user.
• You may find it easier to follow the steps if you print this article first.